High volume recruitment Archives

Best recruitment methods for call centres

Call centers are the backbone of customer service for many businesses, handling a myriad of enquiries and concerns daily. However, the traditional recruitment methods used by most call centers often fall short, leading to challenges such as high attrition rates and mismatched skill sets among employees. Pitfall of current call centre recruitment methods At the […]

High Volume Contact Centre Recruitment: Best Practice Process

Time constraints, poor candidate experience, and elevated costs can all be symptoms of a recruitment process that needs reviewing and updating. In this article, Chris Platts, CEO of ThriveMap, walks you through a step-by-step process to streamline your contact centre staff recruitment, offering tips to cut costs, optimise hiring efficiency, prioritise an exceptional candidate experience, […]

5 High-Volume Hiring Set Up Essentials

Effective high-volume hiring demands meticulous organisation and strategic planning. In this guide, we explore the five essential components crucial for successful high-volume recruitment. Let’s dive into the details. 1) Choose an ATS set up for high volume hiring Selecting the appropriate Applicant Tracking System (ATS) is pivotal for successful high-volume hiring. While managing candidates via […]

How to achieve hiring criteria alignment in the recruitment process

Ensuring alignment among stakeholders on hiring criteria is paramount for an efficient, equitable, and successful recruitment process. Misalignment can lead to hiring the wrong candidates or erroneously rejecting strong candidates, resulting in prolonged hiring timelines and unnecessary friction. Here, Chris Platts, CEO at ThriveMap, talks through a streamlined approach to achieve alignment among different stakeholders: […]

How to design an inclusive and effective graduate recruitment process

Graduate roles differ significantly across companies and even within various departments of an organisation. Successfully identifying the right-fit graduates hinges on a robust recruitment process. This process not only assists internal teams in clarifying their needs but also ensures candidates have realistic expectations about their roles from the start. Chris Platts, CEO and founder of […]

Top 6 skills-based testing tools to incorporate into your hiring process

Skills-based hiring is proven to enhance candidate experience, promote diversity, and reduce turnover. Despite its advantages, organisations often struggle to implement skills-based testing in the hiring process at scale. To help you get started, we have assembled a list of the top skills-based hiring tools to use and explore: 1. Realistic Job Assessments: ThriveMap.io ThriveMap […]

Three example best practices to elevate your candidate experience

Looking to improve your candidate experience? You’re in the right place. In this article, we’ve compiled three “best practice” examples implemented by hiring teams to improve candidate experience. But first, we’ll define what candidate experience is and explore its significance in achieving a well-oiled recruitment machine. Let’s go. What is candidate experience, and why does […]

Excellence in high-volume recruitment: ThriveMap’s approach

Many hiring assessments today still rely on abstract questions that do little to reveal a candidate’s true suitability for a role. They evaluate personality traits, measure intellect through theoretical puzzles, and assess skills that may not be relevant to the job. The consequences of these poor assessment processes impact every part of the business: productivity, […]

How to find out what’s causing high staff turnover

In the fast-paced world of high-volume recruitment, recruiters often find themselves caught in a whirlwind of high staff turnover. The churn can be so swift and relentless that continually needing to fill a leaking bucket of candidates for the same roles becomes a monotonous and bewildering task. However, amid this frustration, the actual root cause […]