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Recruitment strategy: 7 essential things to include

Picture this scenario. You’ve just stepped into a new role as head of talent acquisition. It’s day one and you’re called into a meeting with the exec team – you don’t know much about the business yet but you’re keen to learn. The CEO asks you straight up, “What’s your recruitment strategy?” What do you […]

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7 ways volume recruitment looks different after COVID-19

What happens when we all start hiring again? Most of us have been through economic crises before. We know that things will adapt and that hiring will eventually bounce back. Even so, the shock ripping through the recruitment world is scary and the exit path from this recession is a lot less obvious. In the […]

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Skills for retail jobs: 8 attributes to look for

Unlike other industries, the skills for retail jobs which are most predictive of success are mostly behaviour based. Like other customer-facing jobs, attitude is typically more important than aptitude and, because of this, assessing candidates against those requirements can be challenging. Retail hiring, like other high volume hiring sectors, are being improved with recruitment automation […]

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Reduce time to hire: 12 proven tactics

Let’s face it, we all want to reduce time to hire. Taking too long to fill jobs increases our cost per hire and comes with the risk of losing top talent. 57% of job seekers lose interest in a vacancy if the hiring process is long [1] so it’s really important we don’t drag our […]

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Peer interview process: how to create a great one

Peer interview questions remain one of the most valuable ways of getting to know a prospective candidate.  In a peer interview, the candidate is able to ask existing employees questions about the company and job. The hiring manager is then able to observe whether the applicant will work well with the team and peer group […]

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36 key characteristics to look for when hiring

Whether recruiting a start-up or a multinational, getting hiring right can make an enormous difference to the success of your business. Even with the most effective hiring process, it is unlikely that you’ll be able to find a candidate that has everything that you are looking for, but there are some universally positive characteristics to […]

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Cost per hire: how to calculate it quickly and easily

In this post, we are going to define cost per hire, teach you how to calculate it and highlight its value as a key recruitment metric.  What is cost per hire? Cost per hire (CPH) is, quite simply, the average amount of money your company spends to hire a new employee. It is the economic […]

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Personality Questionnaires for Recruitment: 7 Common Tests

When used alongside structured interviews, personality questionnaires may give recruiters an extra piece of insight that makes the difference between a good hire and a bad one. Employing the wrong person is a costly mistake so personality questionnaires for recruitment have become increasingly common, especially amongst senior-level appointments. All recruiting involves applicant screening – usually […]

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Good customer service skills to look for when hiring

Great customer service reps can be hard to find. In order to assess them effectively, you need to understand what an excellent customer service agent looks like and what universally good customer service skills to look for. This means having a list of customer service skills and characteristics that indicate success in the role. In […]

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