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| 15% improvement in quality-of-hire | 40% faster time-to-productivity | 98% hiring manager satisfaction score |
Ready to see how ThriveMap’s job simulation assessments can help you reduce agent turnover by 20%? Get started today.
Realistic Job Assessments help recruiters select the best-fit candidates. Improve hiring consistency, reduce attrition, and accelerate time-to-hire.
Experience, academic achievements, or cognitive ability alone rarely matters when it comes to hiring the best contact centre team. What looks good on paper isn’t an accurate predictor of on-the-job success.
ThriveMap’s assessments focus on what does matter – who has the right competence, commitment and organisational fit to truly thrive in your specific call center roles – whether that’s in customer service, sales or support.
Our Realistic Job Assessments provide an authentic job preview, helping recruiters identify the best candidates while allowing candidates to opt out if the role isn’t the right fit—reducing early attrition.
Our assessments go beyond traditional tests, offering realistic, role-specific scenarios that better capture a candidate’s true potential. Unlike standardised skills tests, which often fail to assess on-the-job performance, our job-realistic approach ensures that every candidate is evaluated on the key competencies and aptitude that matter most in your contact center environment.
Many AI-generated assessments use standardised question banks or algorithms that lack the customisation and context specific to the role or company. This makes it easy to game the pre-hire assessment using AI.
Our assessments are bespoke, created with unique, job-specific scenarios so can’t be gamed. This leads to a more accurate assessment of a candidate’s abilities and fit for the role.
Get started to create account or get a demo here: start.thrivemap.io/sign-up