Location, location, location When it comes to certain jobs, location plays a crucial role. Having employees who live in close proximity to their workplace ensures that they can fulfill their responsibilities effectively. As experts in pre-hire assessments, the ThriveMap team collaborates closely with our customers to understand their challenges and needs. So, when one of […]
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As talent acquisition leaders and recruitment professionals, you constantly strive to identify the right fit for your organization. You desire a recruitment process that doesn’t just reveal a candidate’s abilities but also their compatibility with the job at hand. Enter Job Simulations, a game-changing element in pre-hire assessments. By diving into this informative blog post, […]
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Artificial Intelligence (AI) has transformed the hiring process by automating tasks like resume screening, candidate selection, and even interviewing. AI-powered systems promise to reduce bias, increase efficiency, and deliver better hiring outcomes. However, AI is not perfect, and it can be biased if not designed and trained correctly. In this article, we’ll define AI bias […]
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Imagine a world where call center staff consistently exceed customer expectations, new hires flourish, and staff turnover rates plummet. The secret? Implementing typing tests as a mandatory component of the hiring process! Call centers can harness the power of these tests to boost customer satisfaction, skyrocket their hiring success, and curb the dreaded employee churn. […]
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Call centers are the backbone of customer service for many companies. These centers are responsible for answering customer queries, resolving their issues, and ensuring their satisfaction. To ensure that the right candidates are hired for these critical roles, call center pre-employment assessments are becoming increasingly popular. In this post, we’ll define what call center pre-employment […]
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Call Center hiring is busy right now because the call center industry is a rapidly growing sector in both the US and UK, and the demand for skilled call center agents is increasing. According to the 2021 US Contact Center Decision Makers’ Guide, 71% of contact centers in the US anticipate an increase in call […]
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Welcome to ThriveMap’s glossary of pre-employment assessment terms. Here we have defined 60+ industry terms into three categories: How many of the terms do you know? The essentials Pre-employment assessment: A pre-employment assessment is an evaluation or test that employers use to gather information about job candidates before making a hiring decision. These assessments are […]
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Introduction Ecological validity refers to the extent to which the results of a study or assessment can be generalized to real-world settings or situations. In psychology, it is particularly important to ensure that the experimental conditions, tasks, or measurements used in research accurately represent the real-world context they are intended to simulate. In the context […]
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Assessment centers are a popular tool used by organizations to evaluate job candidates. They involve a series of structured exercises and simulations designed to measure a candidate’s skills, knowledge, and abilities related to the job. In this post, we will explore what assessment centers are, the different types, top tips for running them, and considerations […]
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