10 illegal interview question areas and how to avoid them

3 minute read

Posted by Emily Hill on 16 April 2024

Job interviews can be minefields for potential legal issues if employers aren’t cautious.

Understanding which questions are off-limits according to Equal Employment Opportunity Commission (EEOC) guidelines is crucial to conducting fair and effective interviews.

While personal small talk can be a natural part of the interview process, it’s important that any personal questions do not relate to protected characteristics or imply discrimination.

Here, we outline ten areas where interview questions can lead to discrimination and suggest legal alternatives to gather the necessary information without violating any laws.

1. Race, colour, or national origin

   – Illegal: Asking about an applicant’s race, skin colour, ethnicity or where they’re from.

   – Legal alternative: Questions should focus solely on job qualifications and skills. If language skills are necessary, ask about specific language abilities relevant to job duties.

2. Religion

   – Illegal: Enquiring about religious beliefs or holiday observances.

   – Legal alternative: If weekend or holiday work is required, ask candidates if they are available to work on specific days without mentioning religious practices.

3. Age

   – Illegal: Asking candidates their age or when they graduated.

   – Legal alternative: Ensure candidates meet legal age requirements for specific roles by asking if they are over the minimum age for employment (e.g., “Are you over the age of 18?”).

If age is a bona fide occupational qualification (BFOQ), such as needing to be over 21 to serve alcohol, it can be legally specified in the job posting and discussed in the interview. Navigating the complexities of interview questions isn’t just about avoiding legal pitfalls—it’s about ensuring a fair and equitable hiring process. By focusing on job-related questions and maintaining a professional standard, employers can gather the necessary information to make informed hiring decisions while respecting candidate rights.

4. Gender, sexual orientation, or marital status

   – Illegal: Questions about marital status, gender identity, or sexual orientation.

   – Legal alternative: Focus questions on job requirements, such as travel or overtime, without implying these are related to family or personal life.

5. Pregnancy or family plans

   – Illegal: Asking about pregnancy plans or family planning.

   – Legal alternative: Discuss job expectations clearly, for example, “This job requires occasional overtime. Are you able to meet this requirement?”

6. Disability

   – Illegal: Questions about the existence, nature, or severity of a disability.

   – Legal alternative: Ask about the ability to perform specific job functions with or without reasonable accommodation.

7. Citizenship

   – Illegal: Asking if a candidate is a citizen of the country.

   – Legal alternative: Confirm work authorisation by asking, “Do you have the legal right to work in {country of employment}?”

8. Criminal Record

   – Illegal: Asking about arrest records.

   – Legal alternative: It’s permissible to ask about convictions that are directly relevant to the job’s responsibilities, following state-specific guidelines.

9. Credit history

   – Illegal: Asking about credit status during an interview.

   – Legal alternative: If credit history is relevant, it should be checked post-offer and in compliance with local laws.

10. Health and medical conditions

   – Illegal: Probing for health status or medical conditions.

   – Legal alternative: Enquiries should be job-related and consistent for all candidates, such as asking about their ability to handle physically demanding work.

Want to learn more about fair hiring?

Discover how biases infiltrate many hiring processes and learn strategies to engineer a fair and unbiased recruitment process with our fair hiring guide here.

Share

The ThriveMap Newsroom

Subscribe for insights, debunks and what amounts to a free, up-to-date recruitment toolkit.

About ThriveMap

ThriveMap creates customised assessments for high volume roles, which take candidates through an online “day in the life” experience of work in your company. Our assessments have been proven to reduce staff turnover, reduce time to hire, and improve quality of hire.

Not sure what type of assessment is right for your business? Read our guide.

Other articles you might be interested in

Banner image for this post

ThriveMap Wins Best Candidate Assessment Tool For Berkeley’s Diversity Results

ThriveMap’s innovative Realistic Job Assessments (RJAs) have earned top honors at the In-house Recruitment Awards, winning the Best Candidate Assessment category. The award recognises ThriveMap’s pivotal role in transforming Berkeley Group’s apprenticeship recruitment strategy, resulting in groundbreaking diversity outcomes for the construction sector. Revolutionising recruitment in construction The construction industry faces a critical skills shortage […]

Continue reading
Banner image for this post

Mitie’s new approach to prison recruitment: Solving prison service attrition challenges with Realistic Job Assessments

The UK prison service is grappling with persistent recruitment and retention issues that undermine workforce stability and operational efficiency. Attrition rates reached 13.4% as of June 2023, highlighting the urgent need for innovative hiring practices. The expectation gap challenge The Efficiency Spotlight Report from the Criminal Justice Joint Inspection highlights critical challenges in the prison […]

Continue reading
Banner image for this post

Effectively Recruiting Frontline Talent at TELUS, One of Canada’s Biggest Companies, with ThriveMap

Aysha Felic, Talent Acquisition Manager at TELUS, on how onboarding retention and new hire performance soared after implementing ThriveMap’s Realistic Job Assessments. TELUS is a leading telecommunications company in Canada, with over 100,000 employees. Like many large enterprises, TELUS’s recruitment operations are complex, and continuously evolving to meet the dynamic needs of the business and […]

Continue reading

View all articles