High churn, poor candidate experience, and elevated costs can all be symptoms of a recruitment process that needs reviewing and updating. In this article, Chris Platts, CEO of ThriveMap, walks you through a step-by-step process to streamline your contact centre staff recruitment, offering tips to cut costs, optimise hiring efficiency, prioritise an exceptional candidate experience, […]
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Effective high-volume hiring demands meticulous organisation and strategic planning. In this guide, we explore the five essential components crucial for successful high-volume recruitment. Let’s dive into the details. 1) Choose an ATS set up for high volume hiring Selecting the appropriate Applicant Tracking System (ATS) is pivotal for successful high-volume hiring. While managing candidates via […]
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Ensuring alignment among stakeholders on hiring criteria is paramount for an efficient, equitable, and successful recruitment process. Misalignment can lead to hiring the wrong candidates or erroneously rejecting strong candidates, resulting in prolonged hiring timelines and unnecessary friction. Here, Chris Platts, CEO at ThriveMap, talks through a streamlined approach to achieve alignment among different stakeholders: […]
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Graduate roles differ significantly across companies and even within various departments of an organisation. Successfully identifying the right-fit graduates hinges on a robust recruitment process. This process not only assists internal teams in clarifying their needs but also ensures candidates have realistic expectations about their roles from the start. Chris Platts, CEO and founder of […]
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Skills-based hiring is proven to enhance candidate experience, promote diversity, and reduce turnover. Despite its advantages, organisations often struggle to implement skills-based testing in the hiring process at scale. To help you get started, we have assembled a list of the top skills-based hiring tools to use and explore: 1. Realistic Job Assessments: ThriveMap.io ThriveMap […]
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Looking to improve your candidate experience? You’re in the right place. In this article, we’ve compiled three “best practice” examples implemented by hiring teams to improve candidate experience. But first, we’ll define what candidate experience is and explore its significance in achieving a well-oiled recruitment machine. Let’s go. What is candidate experience, and why does […]
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It’s said that there are nine categories of intelligence. This means that while some individuals might excel in the structured world of mathematics, others will master more physical tasks, and so on. When it comes to recruiting people with certain forms of intelligence, one type of intelligence isn’t easy to identify from screening a CV […]
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Introduction If you’re a recruiter leveraging artificial intelligence (AI), a resume screening tool, or other automated methods in your pre-hire assessment, new regulations such as NYC Law 144, may impact your practices. NYC Law 144 is the pioneering regulation that prohibits the use of Automated Employee Decision Tools (AEDT) to screen candidates or employees based […]
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Healthcare staff shortages are debilitating providers The healthcare industry in the United States is currently facing significant staffing challenges that are taking a toll on healthcare providers across the nation, according to The National Center for Healthcare Leadership (NCHL).
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