In today’s fast-paced and ever-evolving job market, the alignment between employee expectations and workplace realities has become an increasingly vital aspect of talent management. ThriveMap’s recent publication Mind the Candidate Expectation Gap Market Report, has captured the attention of industry influencers and professionals alike. We’ve gathered snippets of reactions and viewpoints shared by prominent figures […]
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Call centers are the backbone of customer service for many companies. These centers are responsible for answering customer queries, resolving their issues, and ensuring their satisfaction. To ensure that the right candidates are hired for these critical roles, call center pre-employment assessments are becoming increasingly popular. In this post, we’ll define what call center pre-employment […]
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Call Center hiring is busy right now because the call center industry is a rapidly growing sector in both the US and UK, and the demand for skilled call center agents is increasing. According to the 2021 US Contact Center Decision Makers’ Guide, 71% of contact centers in the US anticipate an increase in call […]
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Welcome to ThriveMap’s glossary of pre-employment assessment terms. Here we have defined 60+ industry terms into three categories: How many of the terms do you know? The essentials Pre-employment assessment: A pre-employment assessment is an evaluation or test that employers use to gather information about job candidates before making a hiring decision. These assessments are […]
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The recruitment process in any organisation can be long and drawn out, often with many different stages involved before finding the right candidate. Implementing a practical work assessment can help speed up this process and improve your chances of finding the best person for the job. With a majority of candidates (68%) believing that a […]
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Ok so not exactly, BUT we did use ChatGPT as a bit of a science experiment to determine whether or not the ‘tool du jour’ was worth its salt….so our Marketing team popped a few questions into ChatGPT and the answers we received were pretty darn accurate! Question #1: What role do real-life assessments play […]
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We’re always interested to find out what big data companies believe will be the ‘next big thing’ in the high-volume recruitment industry. So we thought we’d do a round-up of our top 3 recruitment predictions for 2023! #1 Proactive candidate engagement Proactively engaging candidates has long been a common practice when filling C-suite executive vacancies […]
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Knowing what a recruitment life cycle is and ensuring you’re doing it correctly can make a big difference to your recruitment efforts. A well executed recruitment life cycle can result in better candidate selection, improved hiring process efficiency, and increased overall satisfaction. In this article, we’ll define what the recruitment life cycle is and discuss […]
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So you find a candidate interested in the role you’re hiring for through your recruitment process and a few weeks later they sign on the dotted line and everything is good in the world, right? If only fairy tales were real! Although it certainly used to be as simple as that right? Does this process […]
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