Job Simulation Assessments: The future of better entry-level hiring

8 minute read

Posted by Emily Hill on 18 September 2024

Times, they are a-changin’.

The way we recruit—and the way candidates apply—is evolving rapidly.

‘One-click apply’ and AI tools allow applicants to fire off hundreds of CVs in seconds, and this means that many entry-level roles are overwhelmed with applications.

So how do you, the recruiter, adapt and still deliver an excellent candidate experience that’s fair and reliable?

Recruiters relying on traditional methods are feeling the strain.

Managing fair candidate screening without the right tools leaves many teams stretched thin, struggling under the sheer volume. While some hoped AI would be the silver bullet, the reality is that AI screening tools can have serious limitations. These systems can perpetuate bias—after all, algorithms are built on assumptions.

Enter Job Simulation Assessments: a fairer, more efficient way to select candidates aligned with your Ideal Candidate Profile, whilst also delivering a better candidate experience.

In this guide, we’ll cover everything you need to know about Job Simulation Assessments, including:

Let’s dive in.

1. What exactly is a Job Simulation Assessment? 

Job Simulation Assessments are immersive, interactive exercises designed to replicate the tasks and challenges candidates will encounter in their prospective roles. 

Instead of merely reviewing a candidate’s qualifications on paper, these simulations provide employers with a dynamic way to evaluate how well candidates perform. For instance, a customer service job simulation might involve handling a challenging customer enquiry, while a sales simulation could require candidates to effectively manage objections.

At ThriveMap, our Realistic Job Assessments take this concept a step further. We work closely with you and your team to gather detailed data about the role, challenging everyone to focus on the skills that are genuinely critical for success. Through workshops, questionnaires, and in-depth discussions, we capture the nuances of the position.

Our experts then bring the job to life in your own dedicated portal, creating a bespoke pre-hire assessment that accurately reflects the role. Additionally, we build a scoring system that enables you to select candidates based on their genuine fit, ensuring you make informed hiring decisions grounded in data.

2. Types of roles that benefit most from job simulations

Entry-level roles are a perfect fit for job simulation assessments, especially as they often attract a large number of applicants. Many candidates applying for these positions may not have direct experience in the sector, so they benefit from a hiring process that helps them better understand the role and what’s expected. Furthermore, traditional hiring methods, like CV reviews and interviews, rarely give a clear picture of a candidate’s ability to perform the actual tasks required.

Here’s a breakdown of the types of roles where these assessments can have the most impact:

  1. Customer Service Representative
  2. Sales Associate
  3. Technical Support Specialist
  4. Data input specialist / administrative assistant
  5. Healthcare Worker
  6. Retail Associate
  7. Warehouse Operative
  8. Call Centre Agent
  9. Hospitality

3. The Business Case for Job Simulation Assessments vs Traditional Recruitment Methods

CriteriaTraditional Recruitment MethodsJob Simulation Assessments

Evaluation TypeSubjective evaluations (based on CVs, interviews)Objective evaluations in real-world scenarios
FocusBackground and qualificationsPractical job skills and performance
Predictive ValidityLow to moderateHigh
Bias PotentialHigher (based on subjective factors)Lower (skills-based, task-focused)
Candidate ExperienceOften passive and genericEngaging, interactive, role-specific
Fit with Company CultureAssumed through interviewsDemonstrated through task performance
Hiring Team AlignmentCan vary based on interpretationConsistent, data-driven decisions
Time to AssessCan be lengthy (multiple rounds)Streamlined (focused on relevant tasks)
Turnover RatesHigher (less accurate predictions)Lower (candidates tested on actual tasks)
Candidate EngagementLow to moderateHigh (immersive)

The business case for Job Simulation Assessments has never been stronger. Investing in Job Simulation Assessments can lead to significant cost savings by reducing turnover rates and minimising the expenses associated with poor hiring decisions. 

By accurately identifying the best candidates early in the process, recruiters can save valuable time, allowing them to focus on high-value tasks. Additionally, job simulations improve the quality of hire, as candidates are evaluated based on their actual skills and potential rather than just their CVs. 

Standing out in a candidate’s job market

Candidates benefit from a more engaging and realistic application experience, which can enhance their perception of the organisation and increase their enthusiasm for the role – improving conversion rates. These assessments provide quantifiable data on candidate performance, enabling hiring managers to make informed decisions grounded in objective evidence rather than intuition. 

Tailoring assessments to reflect the specific skills that align with organisational goals ensures that new hires fit the company culture and objectives. Ultimately, adopting Job Simulation Assessments is not just a smart recruitment strategy; it’s a vital step toward building a more skilled and committed workforce.

4. Examples of job simulations that work 

Wincanton:

ThriveMap developed bespoke pre-hire assessments for Wincanton, creating two distinct job simulations: one for their graduate scheme and another for warehouse operatives. These assessments not only attract candidates to roles within an industry facing labour shortages but also illustrate the responsibilities and challenges of each position. By simulating real-world scenarios, the assessments allow candidates to demonstrate their problem-solving abilities and adaptability in dynamic work environments.

Wincanton cited benefits such as:

  • Reduced candidate drop-off – 50% improvement in top of the funnel candidate conversion 
  • Increase in job offers – automatic scoring resulting in a 150% increase in offers from the same talent pool 
  • Better candidate experience – 91% of candidates report the assessment as positive experience with 9% neutral and 0% negative feedback 
  • Reduced average time to offer – from up to four weeks to just 24 hours. This is a 96% reduction in time to hire, based on an online assessment score. 

To explore this innovative approach further, visit Wincanton’s website.

Winconton job simulation

Berkeley Group:

Similar to Wincanton, Berkeley Group utilised their bespoke pre-hire assessment to attract and select candidates for their apprenticeship scheme. By removing the traditional CV screening process, the assessment not only engaged potential apprentices by showcasing the realities of the role but also significantly improved diversity in their talent pool. Candidates were evaluated based on their ability to perform job-related tasks, creating a fairer and more inclusive recruitment process.

The assessment won Apprenticeship Initiative of the Year at the London Construction Awards.

Browse more job simulation assessment examples here

5) #1 Mistake to Avoid When Implementing Job Simulation Assessments

The primary goal of a Job Simulation Assessment is to bring the role to life. By partnering with a bespoke pre-hire assessment provider like ThriveMap, we work closely with your team to understand the specific skills and tasks essential for the role. Through collaboration and in-depth analysis, we help you focus on what truly matters and create a realistic ‘day-in-the-life’ simulation of the job. This process not only avoids assumptions but also reduces the candidate expectation gap—the reason why over 50% of new hires leave within the first 90 days.

The result is a Realistic Job Assessment that helps ensure long-term success by selecting candidates who are the best fit for the role.

Benefits of Realistic Job Assessments Graphic

6. How to successfully implement Job Simulation Assessments into your recruitment process

At ThriveMap, we guide your hiring team through a data and insight-led process centred to build an assessment that makes it easy to select candidates who demonstrate competency, commitment and organisational fit. 

Here’s a quick overview of our process:

  1. Job analysis: We start by thoroughly understanding the role, pinpointing the key tasks, skills, and competencies essential for success, using our tool Signal. 
  2. Workshop: We work closely with your hiring team to ensure everyone understands the role’s requirements and expectations.
  3. Build Assessment: We design a Realistic Job Assessment that simulates ‘day in the life’ scenarios – helping candidates understand the realities of the role, and recruiters to select those who are the best fit.
  4. Testing: Trials of the assessment ensure it effectively evaluates candidates’ skills in real-world scenarios.
  5. Integration with ATS: If required, we are able to seamlessly incorporate the assessment into most Applicant Tracking Systems (ATS) for a smooth recruitment process.
  6. Applications: Candidates complete the assessment as part of their application, providing valuable insights into their capabilities.
  7. Analysis & Refinement: After implementation, we are able to help you to analyse the results and continuously refine the assessment to improve its effectiveness.

Next steps:

By simulating the day-to-day responsibilities of a role, job simulations create a more engaging candidate experience, improve candidate conversion, reduce early-stage attrition, and ensure the right people are selected for the job. For entry-level and high-volume hiring, where many applicants may not have direct experience, these assessments are particularly valuable in understanding candidates’ potential.

Ultimately, job simulation assessments don’t just benefit the recruiter—they help candidates understand what to expect from the role, making the hiring process more transparent and improving long-term retention. As more organisations embrace this method, it’s clear that the future of recruitment is moving towards more practical, skills-based assessments that ensure success for both employers and employees alike.

Get a demo of how ThriveMap’s Realistic Job Assessments can simulate ‘day-in-the-life’ scenarios.

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About ThriveMap

ThriveMap creates customised assessments for high volume roles, which take candidates through an online “day in the life” experience of work in your company. Our assessments have been proven to reduce staff turnover, reduce time to hire, and improve quality of hire.

Not sure what type of assessment is right for your business? Read our guide.

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