How to find out what’s causing high staff turnover
3 minute read
Posted by Emily Hill on 15 September 2023
In the fast-paced world of high-volume recruitment, recruiters often find themselves caught in a whirlwind of high staff turnover.
The churn can be so swift and relentless that continually needing to fill a leaking bucket of candidates for the same roles becomes a monotonous and bewildering task.
However, amid this frustration, the actual root cause of high attrition often remains elusive.
In this post, we’re going to talk about industry employee turnover benchmarks in 2023, how to pinpoint what’s causing high turnover, and how to implement changes to your recruitment process that will lower the number of employees quitting.
What is considered a high turnover?
Turnover can result from voluntary factors, such as employees leaving due to dissatisfaction, or involuntary factors, such as redundancies.
Turnover is highest in high volume recruitment industries, such as food service, retail, and warehouse operatives.
High-volume recruiters should always have their pulse on the turnover rate, as even small changes can hugely cut recruitment costs, increase productivity, and boost employee morale.
How do you reduce high turnover?
All too often, when it comes to explaining why there is a high turnover of staff, fingers start getting pointed at different departments.
“The salary wasn’t competitive”
“They weren’t properly onboarded”
“They were a bad fit”
Every time an employee leaves, it costs on average 1.5 – 2 x the employee’s salary to fill their role.
With over 50% of employees who left a role within the first 90-days citing company culture as the primary reason, addressing and improving that mismatch between candidate expectations and realities is essential in reducing turnover.
This 6-step process will reduce your turnover
Assemble your success criteria for the role
Conduct a job skills audit of people doing the job
Bring your key project stakeholders together with a workshop to discuss the skills required
Ready to see how high-volume recruiters are reducing turnover by over 50%?
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ThriveMap creates customised assessments for high volume roles, which take candidates through an online “day in the life” experience of work in your company. Our assessments have been proven to reduce staff turnover, reduce time to hire, and improve quality of hire.
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