How Using Realistic Job Assessments Can Improve Candidate Experience

7 minute read

Posted by Chris Platts on 26 May 2022

Realistic job assessments (RJAs) are a critical tool for companies in today’s economy. By understanding the skills and abilities required for a position, businesses can more accurately identify the best candidates for the job. In addition, assessments can help improve the overall candidate experience by providing a more objective evaluation of each applicant.

In this article, we will discuss the key benefits of testing candidates using realistic job assessments and how they can improve your company’s candidate experience.

If you want to learn more about what Realistic Job Assessments are then read this post first: What is a Realistic Job Assessment and how does it work?

Benefits of Realistic Job Assessments Graphic

RJAs Help Candidates Learn About the Job, Culture, and Company Before Beginning Work

Did you know that as many as 48% of new hires leave a job because it didn’t meet expectations? This is often due to a lack of understanding about what the job entails.

RJAs can help to prevent this issue by giving candidates a realistic preview of the job before they begin work. This allows them to get a better sense of the duties, responsibilities, and expectations associated with the role. In addition, it allows them to learn more about the company culture and decide if it is a good fit for their values and goals.

While most companies make grand promises around their company culture, the reality is often different. With an RJA in place, you can give candidates a realistic view of what it’s like to work at your company. This can help to attract candidates who are a good fit for your culture and improve the overall employee retention rate.

With 96% of people saying they would prefer to take an assessment that communicated the realities of the role and the organisation as part of the hiring process, it’s clear that job seekers want more transparency.

RJAs offer that transparency and allow candidates to learn about the job, culture, and company before they enter the door as employees.

A realistic job assessment also ensures that candidates make an informed decision about whether or not the job is a good fit.

RJAs Are More Engaging Than Other Assessment Types

With nearly a third of people having left a job because the culture was different from what they expected it to be, ensuring that your company culture is a good fit for each new hire is more important than ever.

And when it comes to high volume hiring, engaging each and every candidate is key. However, it’s not always easy to do.

RJAs can help to solve this issue by providing a more informative assessment process. By using RJAs, you can ensure that each candidate is fully informed about the realities of the job before they accept an offer. This helps to create a better candidate experience and improves your company’s overall hiring success rate. In addition, with multiple question types and a highly visual interface, RJAs are more engaging than other assessment formats.

RJAs Are Fairer to Candidates

As many as 48% of all applicants say that testing experience affects how favourably candidates view a potential employer. That said, the most common way companies assess a candidate’s fit is through interviews. However, interviews are often subjective and can be biased.

The last thing a potential employee wants is to be treated unfairly because a hiring manager is having a bad day.

RJAs are a more objective way to assess cultural fit. Having a set assessments that each and every candidate completes ensures that everyone is evaluated on the same criteria. This helps to create a fairer hiring process and improve the candidate experience.

With many people suffering from anxiety when going for an interview, it’s important to ensure that the assessment process is as stress-free as possible. RJAs can help to do this by providing a more objective way to assess candidates.

This also means that candidates will be judged based on their skill set and ability to do the job rather than their education or background being a factor in the decision. The ability to respond to real-life potential scenarios is a much better predictor of job performance than a candidate’s ability to talk about their past experiences in an interview.

RJAs Are Quick and Relevant

69% of candidates who go through a negative candidate experience won’t apply to work for the same company again. A negative experience can be anything from feeling disrespected to believing the assessment wasn’t relevant to the role.

It can also mean an experience in which a candidate feels their time wasn’t respected.

RJAs take 10–25 minutes; this is because they only test the areas that are important to do the job well. They are quick and relevant, which is the basis of a great candidate experience. Completing the assessment promptly shows that you respect the candidate’s time.

Relevance is paramount. If the assessment isn’t relevant to the role, the candidate could feel like their time has been wasted. RJAs avoid the (often unrelated) personality-based psychometrics of other assessments. We’ve all been in interviews where non-relevant questions have been asked, and it’s not a great feeling.

If candidates cannot complete RJAs that simulate real-life job scenarios, this is probably a good thing since it suggests that the company (and role) is not the right fit for them.

This saves the company time and resources in the long run by not hiring someone who wouldn’t have been a good fit for the company culture or the role anyway.

In today’s fast-paced world, speed and relevance are key when ensuring that top talent is hired. RJAs are designed to be quick and relevant, which helps to create a positive candidate experience.

RJAs Make It Easier to Identify Potential Red Flags

Finally, RJAs can help to identify potential red flags.

When candidates complete an RJA, their responses are compared to those of successful employees. This helps to identify any areas in which a candidate may not be a good fit for the role or the company.

For example, if a candidate has a low score in the area of customer service, it may be worth exploring this further during an interview.

Alternatively, if a candidate has a high score in the area of sales but is applying for a customer service role, it may be worth considering if they would be better suited to a sales role instead.

RJAs can help to identify potential red flags and ensure that candidates are placed in roles that are best suited to them.

Conclusion

Realistic job assessments (RJAs) can improve the candidate experience in many ways. RJAs are more objective, engaging, fair, and quicker than other assessment types. Additionally, RJAs ensure that each candidate is fully informed about the job before they accept an offer.

RJAs provide a more positive experience for all parties compared to traditional assessment methods. By using RJAs, hiring managers can improve their company’s hiring success rate while also ensuring that each candidate is treated fairly and given the same opportunity to showcase their skills.

This ensures that in both the short and long term, the company in question will benefit from a pool of top talent that is excited to start working in their new role.

If you want to use this new way of hiring and start giving your candidates the positive experience they deserve, consider using realistic job assessments in your hiring process.

Share

The ThriveMap Newsroom

Subscribe for insights, debunks and what amounts to a free, up-to-date recruitment toolkit.

About ThriveMap

ThriveMap creates customised assessments for high volume roles, which take candidates through an online “day in the life” experience of work in your company. Our assessments have been proven to reduce staff turnover, reduce time to hire, and improve quality of hire.

Not sure what type of assessment is right for your business? Read our guide.

Other articles you might be interested in

Banner image for this post

Should I design my pre-hire assessment using ChatGPT?

The buzz around AI tools like ChatGPT is hard to ignore—and for good reason. ChatGPT is an impressive (and free!) tool that can generate ideas, analyse data and produce content rapidly. But when it comes to designing your pre-hire assessment questions, can ChatGPT do it justice? Let’s explore the possibilities, limitations, and why partnering with […]

Continue reading
Banner image for this post

How to Hire the Best-Fit Customer Experience Advisors at Scale

Recruiting a team of exceptional customer experience advisors requires precision. Why? Because these hires directly influence customer loyalty, brand reputation, and, ultimately, business growth. But here’s the challenge: no two customer experience advisor roles are alike. What works for one organisation may not be effective for another. Without clarity on the skills that truly matter, […]

Continue reading
Banner image for this post

How to Draft a High-Volume Pre-Hire Assessment Tender

When you’re responsible for recruiting at scale, finding the right pre-hire assessment solution can be the difference between a streamlined hiring process and a logistical nightmare. Drafting a tender for high-volume pre-hire assessments is an opportunity to set clear expectations for vendors while ensuring the solution you select truly meets your organization’s needs. Here are […]

Continue reading

View all articles