How to find out what’s causing high staff turnover
3 minute read
Posted by Emily Hill on 15 September 2023
In the fast-paced world of high-volume recruitment, recruiters often find themselves caught in a whirlwind of high staff turnover.
The churn can be so swift and relentless that continually needing to fill a leaking bucket of candidates for the same roles becomes a monotonous and bewildering task.
However, amid this frustration, the actual root cause of high attrition often remains elusive.
In this post, we’re going to talk about industry employee turnover benchmarks in 2023, how to pinpoint what’s causing high turnover, and how to implement changes to your recruitment process that will lower the number of employees quitting.
What is considered a high turnover?
Turnover can result from voluntary factors, such as employees leaving due to dissatisfaction, or involuntary factors, such as redundancies.
On average, companies can expect to experience a 13% turnover in their workforce due to voluntary factors.
Turnover is highest in high-volume recruitment industries, such as food service, retail, and warehouse operatives.
High-volume recruiters should always have their pulse on the turnover rate, as even small changes can hugely cut recruitment costs, increase productivity, and boost employee morale.
How do you reduce high turnover?
All too often, when it comes to explaining why there is a high turnover of staff, fingers start getting pointed at different departments.
“The salary wasn’t competitive”
“They weren’t properly onboarded”
“They were a bad fit”
Every time an employee leaves, it costs on average 1.5 – 2 x the employee’s salary to fill their role.
Ready to see how high-volume recruiters are reducing turnover by over 50%?
Access our whitepaper report here:
Share
The ThriveMap Newsroom
Subscribe for insights, debunks and what amounts to a free, up-to-date recruitment toolkit.
About ThriveMap
ThriveMap creates customised assessments for high volume roles, which take candidates through an online “day in the life” experience of work in your company. Our assessments have been proven to reduce staff turnover, reduce time to hire, and improve quality of hire.
Not sure what type of assessment is right for your business? Read our guide.
Other articles you might be interested in
The State of the Assessment Market Report 2026: Now Live
As the new UK National Hiring Strategy highlights, poor hiring decisions come at a significant cost. The strategy estimates that poor hiring decisions cost the UK economy £14.4 billion each year. Unemployment drains a further £61 billion, while inefficient recruitment processes and unfilled vacancies add nearly £150 million more. But the challenge facing employers isn’t […]
How Berkeley achieved 100% graduate retention by optimising their pre-hire assessment
Most hiring teams optimise for speed. Time to hire.Application conversion.Assessment completion rates.Offer acceptance. These metrics are easy to measure and easy to improve. They also tell us very little about whether hiring actually worked. The real test of hiring success happens months later, when new employees decide whether to stay. Across early careers hiring, this […]
Pre-hire assessment completion rates & candidate drop-off by industry
What 200,000+ candidate journeys reveal about how hiring performance changes across sectors Why do candidates complete nearly every assessment in some industries — but never even start them in others? At first glance, the explanation seems obvious. Different sectors have different candidates, different expectations, or different hiring challenges. But analysis of more than 200,000 pre-hire […]